augusta precious metals bbb

Augusta Precious Metals BBB Rating 101: What to Know Now

As one of my readers, I think it is safe to assume you are interested in learning more about precious metal IRAs, and after landing on this article specifically you are curious about Augusta Precious Metals BBB rating.

So in this article I have brought in information from their BBB rating, as well as customer reviews, and information from around the web to help you make an informed decision.

We’ll also take a look at some key aspects of their BBB profile, including any complaints, resolutions, and overall accreditation status.

Additionally, you’ll find links to other relevant reviews and comparisons with different precious metals providers, so you can see how Augusta Precious Metals stacks up against its competitors.

I tried to make this article as detailed as possible for you so I expect that if you plan to read it in full, it will take you around 10-12 minutes to read in full.

But, for a quicker summary, I created some charts of the highlights.

Before we go straight into Augusta Precious Metals BBB rating, I wanted to give you a brief company background.

Quick Disclaimer:

The content provided in this article is for informational purposes only and should not be considered financial or investment advice. Always consult with a qualified financial advisor before making any decisions regarding Precious Metals, investments, or IRAs. Additionally, this article contains affiliate links, and I may earn a commission if you make a purchase through these links, at no additional cost to you.


Another question, I have been asked is, “What Gold IRA companies are the best” or “Which IRA companies are the most trusted?”.

If you’d like more information, below is a link to a comparison PDF by Augusta Precious Metals that could be useful. (It’s also free.)

Augusta Gold IRA Company Integrity Checklist


Company Background

Augusta Precious Metals has established itself as a reputable player in the gold IRA market over the past 12 years (BBB).

They were founded with the goal of offering retirement savers a way to diversify their savings through the acquisition of precious metals, with a strong emphasis on ethics and professionalism.

At Augusta Precious Metals, you can find a diverse range of gold bullion products that are eligible for IRAs, including common bullion and premium products.

Common bullion products are generally priced in accordance with the value of the precious metal they contain (Augusta Precious Metals).

If you are interested in understanding the specifics of their fee structure, you can review more details on augusta precious metals fees.

Trust and Ratings

When considering a Gold IRA provider, it’s essential to evaluate their trustworthiness and customer satisfaction.

Augusta Precious Metals has established a strong reputation for reliability and service excellence.

So, in this section, we will explore their ratings on BBB and TrustLink and take a look into their customer satisfaction.

BBB and TrustLink Ratings

Augusta Precious Metals has held an accreditation with the Better Business Bureau (BBB) since February 17, 2015 (BBB).

With an A+ rating and an impressive 4.95 out of 5 stars based on customer reviews, Augusta demonstrates a high level of commitment to customer satisfaction.

The company’s stellar record is further underscored by the absence of customer complaints.

Rating PlatformStarsSource
BBBA+ (4.95 / 5)BBB
TrustLink5LinkedIn
Google Reviews4.9LinkedIn

Augusta Precious Metals also boasts a pristine 5-star rating on TrustLink.

This platform aggregates reviews from multiple sources, further solidifying the company’s reputation.

With 104 reviews contributing to their overall score, it’s clear that customers consistently have positive experiences.

Someone writing an Augusta Precious Metals BBB Rating

Augusta Precious Metals Accolades

Industry Recognition

Augusta Precious Metals has earned numerous accolades that highlight their commitment to providing exceptional service and maintaining high industry standards. They have proudly received two Stevie Awards for Customer Service Success and Sales Distinction of the Year, prestigious awards judged by respected executives, entrepreneurs, innovators, and business educators. This recognition reflects Augusta’s dedication to delivering excellent customer service.

Additionally, Augusta Precious Metals holds membership in professional associations that ensure consumers work with companies meeting high standards of professionalism and ethics. This membership demonstrates their commitment to integrity and maintaining high industry standards (Augusta Precious Metals).

The company has also been acknowledged by Consumer Affairs as an Authorized Partner, showcasing their endorsement by a reputable platform that helps consumers make informed decisions. Further highlighting their industry recognition, Augusta has received commendations from the Better Business Bureau (BBB), an organization that has been helping people find trustworthy businesses for over 100 years (Augusta Precious Metals).

Customer Reviews

Augusta Precious Metals is highly regarded by customers, evident from their glowing reviews and high ratings on various platforms. They maintain an impressive average rating above 4.9 out of 5 on ConsumerAffairs.com and the BBB website. This high level of customer satisfaction reflects the quality of their services and their dedication to meeting customer needs.

Below is a summary of the customer reviews:

PlatformAverage Rating
Consumer Affairs4.9+
Better Business Bureau (BBB)4.9+

For more detailed customer reviews and comparisons with other Gold IRA providers, readers can explore the respective sections on our website. These reviews provide valuable insights into the experiences of actual customers, helping you make an informed decision regarding your Gold IRA investments.

If you’re considering Augusta Precious Metals, it’s beneficial to also look at related articles, such as augusta precious metals fees and augusta precious metals pros and cons, to gain a comprehensive understanding of their offerings.

By exploring the accolades and customer reviews, you can see why Augusta Precious Metals is regarded as a trusted provider in the Gold IRA industry.


Another common question I get asked about sales tactics used by Gold IRA companies is about how silver is leveraged and mentioned.

If you want to learn more, below are two free PDFs by Augusta Precious Metals that break down how to check the integrity of an IRA provider as well as information on how Silver is used as a sales tactic.

Augusta Precious Metals Links:

Augusta Precious Metals Comparison

Choosing the best Gold IRA provider can be a daunting process.

In this section I wanted to help you compare Augusta Precious Metals with other leading competitors, focusing on competitive analysis and secure storage options.

Competitive Analysis

Augusta Precious Metals offers unique services and benefits that set them apart from other gold IRA providers.

To provide a clear comparison, we will examine specific attributes of Augusta Precious Metals, American Hartford Gold, and Goldco.

AttributeAugusta Precious MetalsAmerican Hartford GoldGoldco
Customer SupportLifetime Account SupportConsistent Customer SupportClient Education and Regular Support
Buyback GuaranteeHighest Buyback GuaranteeBuyback CommitmentHigh Buyback Rate
Management FeesNo Management FeesManagement Fees ApplyNo Management Fees
BBB RatingA+A+ (4.89/5 stars)A+ (Multiple Complaints Noted)
SpreadTypical 5%, up to 33% for PremiumSpecific Fees Not DisclosedHigher Spread on Premiums

Customer Support: Augusta Precious Metals stands out with their Lifetime Account Support, allowing you to contact your agent anytime for information, pricing, and options (IBR Info).

Buyback Guarantee: Augusta’s Highest Buyback Guarantee lets you reclaim your investment at any point, ensuring you can liquidate your assets when needed.

Management Fees: Augusta charges no management fees, only an account setup fee and custodian fees based on your storage facility of choice.

For detailed comparisons, check our articles on goldco vs augusta precious metals and augusta precious metals vs goldco.

Secure Storage Options

Security is paramount when storing your precious metals. Augusta Precious Metals partners with highly reputable depositories to ensure your assets are safely stored.

Depository PartnerLocationSecurity Features
Delaware DepositoryWilmington, DEAdvanced security systems, including alarms and surveillance
Brinks Global ServicesSeveral LocationsHigh-security vaults, constant monitoring, and insurance

Augusta Precious Metals partners with Delaware Depository and Brinks Global Services, both offering state-of-the-art security features designed to protect your investments (LinkedIn).

Delaware Depository: Located in Wilmington, DE, this facility uses advanced security systems, including alarms and 24/7 surveillance, ensuring the highest level of asset protection.

Brinks Global Services: With several secure locations, Brinks provides high-security vaults, round-the-clock monitoring, and comprehensive insurance to safeguard your precious metals.

For more in-depth details on Augusta Precious Metals and their offerings, check the articles on augusta precious metals fees and augusta precious metals pros and cons.

Customer Satisfaction

Customer feedback plays a pivotal role in assessing the credibility of any Gold IRA provider.

Augusta Precious Metals has excelled in meeting customer expectations, as evidenced by their high ratings and positive reviews. The absence of complaints on BBB is a testament to their dedication to resolving issues proactively.

Augusta Precious Metals is also a member of several professional associations, which ensures that they adhere to the highest standards of professionalism and ethics (Augusta Precious Metals – About).

For a detailed comparison of Augusta Precious Metals against other Gold IRA providers, you may want to explore our comparisons on goldco vs augusta precious metals and augusta precious metals vs goldco.

To learn more about what customers have to say, read our in-depth augusta gold IRA reviews and discover why so many choose Augusta for their precious metal investments.

Leadership Team

Isaac Nuriani, the CEO of Augusta Precious Metals, founded the company with a vision to help retirement savers diversify their assets through precious metals. His leadership is rooted in a commitment to ethics and transparency.

For those looking for a trustworthy company in the gold IRA industry, Isaac’s leadership is a cornerstone of Augusta’s reputation (Augusta Precious Metals).

Devlyn Steele serves as the Director of Education at Augusta Precious Metals and brings a valuable perspective to the leadership team.

He leads a dedicated group that educates fiscally conservative Americans on the benefits of including precious metals in their savings portfolio. His efforts have attracted a base of wealthy customers through educational web conferences, featuring notable figures such as Joe Montana.

Understanding the importance of informed decision-making, their initiatives aim to empower you with the knowledge needed to make the best choices for your retirement.

Interested in how Augusta Precious Metals stacks up against competitors? Check our augusta precious metals vs goldco for a comprehensive comparison.

Explore more about the experiences and satisfaction levels of their customers by visiting augusta gold ira reviews.

The leadership’s commitment to education and ethics helps reinforce Augusta’s reputation as a reliable Gold IRA provider.

Gold IRA Basics

Exploring the fundamentals of a Gold IRA is crucial for anyone looking to diversify their retirement portfolio.

This section covers the eligibility criteria and the process of buying gold for IRAs.

Eligibility Criteria

To include gold in an IRA, the physical gold must meet certain purity standards set by the IRS. Here are the basic criteria for eligibility:

  • Gold bullion must be at least 99.5% pure.
  • Certain coins, such as the American Gold Eagle with 91.67% purity, are also approved.
  • The gold must be produced by an approved refiner, assayer, or manufacturer.

For detailed information on approved gold products, see the list provided by Augusta Precious Metals.

Gold ProductMinimum PurityApproved for IRAs
Gold Bullion99.5%Yes
American Gold Eagle91.67%Yes
Other Bullion Coins99.5%Yes

It is recommended to consult with financial or investment advisors before making any decisions, as investments in precious metals involve risks and may not be suitable for all investors.

Buying Gold for IRAs

Buying gold for an IRA involves several steps to ensure compliance with IRS regulations and to maximize the benefits of your investment. Below is a simplified guide:

  1. Select a Custodian: Choose a trusted custodian who can manage your gold IRA. Custodians ensure that the gold meets IRS requirements and handle documentation.
  2. Open an Account: Open a self-directed IRA account, which allows you to hold alternative assets like physical gold.
  3. Fund Your Account: Fund the account via transfer, rollover, or direct contribution. Each method has its own set of rules and tax implications.
  4. Choose and Purchase Gold: Decide on the type of gold to purchase, ensuring they meet the required purity criteria. Augusta Precious Metals classifies gold into Common Bullion Products and Premium Products.
  5. Store Your Gold: Store the gold in a secure, IRS-approved depository.

For a comparison of Goldco vs Augusta Precious Metals and their services, see our dedicated page.

The value of the gold you buy will fluctuate depending on daily market prices. Each mint guarantees the precious metal content of their coins, so it’s vital to stay informed about market trends.

Keep in mind that the process also includes paying fees for storage and management (Augusta Precious Metals Fees).

For additional insights into Augusta Gold IRA Reviews, visit our review pages.

Augusta Precious Metals Services

Precious Metals Offered

Augusta Precious Metals offers a wide range of precious metals, primarily focusing on gold bullion and silver.

They cater to those interested in both physical purchases and Gold IRAs.

The products available include a variety of coins and bars, all of which must meet specific purity standards to be eligible for inclusion in a Gold IRA.

For inclusion in an IRA, gold must be at least 99.5% pure, with the American Gold Eagle as an exception at 91.67% purity.

Below is a table summarizing some of the key products offered:

Product TypePurityEligible for IRA
Gold Bullion Bars99.5%Yes
American Gold Eagle Coins91.67%Yes
Silver Bullion Bars99.9%Yes
Silver Canadian Maple Leafs99.99%Yes

Augusta Precious Metals differentiates its offerings into Common Bullion Products and Premium Products.

The pricing for these items varies based on the daily market price of gold and silver, as well as other factors (Augusta Precious Metals).

For more information on the company’s competitive fees, visit augusta precious metals fees.

Account Support

Augusta Precious Metals provides robust account support to their clients, including Lifetime Account Support. This unique feature ensures that you can always reach out to your agent for any questions, pricing, or options.

Key features of the account support include:

  • Dedicated Education Director: Devlyn Steele, the Director of Education, offers step-by-step guidance and educational resources to help you understand the intricacies of investing in precious metals.
  • Customer Education: Emphasizing customer education, Augusta provides various resources to help you make informed decisions.
  • Personalized Assistance: From setting up your Gold IRA to choosing the right metals for your portfolio, the support team ensures that you have a seamless experience.

For a deeper dive into how Augusta Precious Metals stacks up against other providers, check out our comparison articles like goldco vs augusta precious metals and augusta precious metals vs goldco.

These services and support structures make Augusta Precious Metals a notable option for those looking to invest in precious metals through an IRA.

If you want to hear what others have to say about their experiences, read customer reviews and satisfaction levels here.

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